PRODUCT QUESTIONS

They do, no guarantee they'll stay upright in the water but they do float!

Yes, but not in the clothes washer! Puffins look like regular old clothing but do better being hand washed.

We work with a variety of manufacturers across the globe. We've thoroughly vetted each one to be ethical and good brand partners.

SHIPPING QUESTIONS

From our warehouse in Bend, Oregon.

We ship to all 50 states and most countries. Shipping costs can be expensive for international orders, we're doing our best to bring those down!

Typical ship time is 3-5 business days. Sometimes faster, sometimes slower.

Shipping will be calculated at checkout. We often have a free shipping offer over a certain $ figure if you are in the US.

We only ship to the US and Canada at the moment. We’re working on it and hopefully international shipping will be available soon.

As much as we want all orders to arrive on time, unforeseen delays happen sometimes. Please reach out to fun@puffindrinkwear.com and our support team will be more than happy to help you out.

RETURNS AND EXCHANGES

If there is a problem with your order reach out to fun@puffindrinkwear.com. The Support team will be able to help you with all your needs.

LIFETIME GUARANTEE

All of our Puffin Drinkwear is backed by a lifetime guarantee. When you buy a Puffin, it’ll be with you for life. Puffin promises to keep it hot (or cold!) through beach vacations and couch staycations, for better or for worse. Kind of like marriage, only better.

If you ever think there's a manufacturing defect with a Puffin you've purchased please reach out to our support team at fun@puffindrinkwear.com. Send us a picture and explain what's going wrong and we'll make things right.

WHOLESALE

Absolutely! You can fill out a New Dealer Inquiry form by clicking here.